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UK Broadband supplier offering free PC with their package
Posted: Sat Nov 11, 2006 12:31 pm
by 117
Sign up to Redten Internet?s 8Mb* broadband service and we?ll not only give you a brand new LG-branded desktop computer worth over ?500, but we?ll throw in a three-year warranty and a free upgrade to Microsoft Windows Vista. What?s more, we?ll also upgrade your broadband to 24Mb* when it becomes available ? again absolutely free!
the broadband packages are pretty good pricewise too, only catch i can see is a three-year contract, which aint so bad if they're promising to upgrade to 24mbps as soon as it's available
http://www.redteninternet.com/
Posted: Sat Nov 11, 2006 1:03 pm
by fac51
sounds too good to be true. i cant see any information regarding download limits.
i would hate to have signed up for a 3 year contract to find their service was shite.. just sounds a bit dodgy. even their faq has duplicated text in.
Posted: Sat Nov 11, 2006 1:28 pm
by 117
FAIR USAGE POLICY
Our Fair-Usage policy is designed to ensure your service remains fast and reliable at all times. A very small number of customers use high bandwidth applications, such as file-sharing software (also known as ?peer to peer? or P2P) or other applications, which constantly send and receive many different types of files, usually quite large in size.
This type of activity uses a lot of bandwidth and can significantly reduce the speed at which other customers can access the internet during peak hours. Approximately 1% of customers use more than 30% of the available bandwidth during peak hours. We don't believe this is fair to the vast majority of our customers.
Please be aware we may give priority to light users over heavy users at peak times. Our Fair-Usage policy automatically identifies the very small number of extremely heavy users and manages their bandwidth only during peak hours 6pm to 11pm, to protect the service for all our other customers. Outside peak hours, the use of the internet by these heavy users is not affected.
We think this is a fair approach. It protects the quality of service for the majority of our customers when they most use the service, while at the same time allowing the extremely heavy users to continue to send and receive without restriction outside of peak hours.
Am I likely to be affected by the Fair-Usage Policy?
If you don't use Peer-to-Peer or file-sharing software it is unlikely you will ever be affected by this Fair-Usage Policy. If you do use Peer-to-Peer or file-sharing software, all we ask is that you use this software considerately and send and receive large files outside of peak hours.
If you are affected, we will contact you by email to let you know that your usage at peak hours is excessive and is affecting other customers.
During peak hours, customers affected by the Fair-Usage policy will share bandwidth with each other and will be separated from other customers.
The speed affected customers experience when downloading at peak hours will therefore depend on what these customers are doing. If they are all web-browsing and reading emails, they will experience normal broadband speed. If, on the other hand, they are using Peer-to-Peer or file-sharing software they will experience slow broadband speed. Outside of peak hours, no restrictions apply.
Can I manage my usage?
Just ensure that any file-sharing or sending and receiving of large files is done outside of peak hours.